Think Small . . .

That’s right, think small. What? Haven’t we always been told to think BIG and reach for the stars? I was reading Lee Cockerell’s blog the other day and was inspired by a statement that he made. “If we all would think small, then we would worry about one transaction at a time to make it special for our customers.” Boy is he right. I think we often get so busy trying to fit everything into each day that we don’t take the time to make someone feel special. When it comes to setting goals, think BIG, like Lee mentioned when you are performing your role, think small.